Some states choose to include board members as part of the performance review process. When the performance review process begins, supervisors will send board members performance reviews for agents in their county. Depending on the board member’s preference, they will receive a paper survey or an email. If a paper survey is received in the mail, please complete the survey and return it in the mail. If an email is received, follow the instructions below.
- Board members will receive an email from PEARS Support (firstname.lastname@example.org). Click Go To Performance Reviews.
- The Performance Reviews list displays. Select an agent to review.
- The review details display for the agent selected.
If the agent has completed the supporting data section of their self-assessment, links to applicable PEARS records will display. Click the links to view supporting data.
- Optionally, click the Opt Out button to indicate that a review will not be submitted.
- To begin reviewing the agent, click Enter Review.
- The performance review appears. Enter responses for the questions listed.
After entering all responses, click Save and Continue at the bottom of the page.
- To finish and submit the review, click Mark as Complete.
- An alert confirms that the review has been submitted. To select another agent to review, click Return to Board Member Reviews List.
✓ TIP: Sometimes board members do not receive the emails sent. If this happens, please check your spam folder. If the email is still missing, please contact the supervisor for your unit and request an individual link. Supervisors can click here for steps to locate and email the individual performance review link to board member(s).
✓ TIP: All reviews need to be submitted before the performance review deadline specified in PEARS (this may be different than the completion deadline given by your organization). If a board member would like to submit a review after the PEARS deadline has passed, an Organization Administrator may contact the PEARS Support Team to request an extension of the review deadline. Organization Administrators are listed in the PEARS Directory.
! CAUTION: Before you click Mark as Complete, check the review and make sure no changes are needed. Once the review has been completed, it can no longer be edited. Please contact PEARS Support with any questions.